Sharkrack KVM-8 User Manual Page 43

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KVM-8 Installer/User Guide
36 37
Warrant y
SharkRack warrants to the original retail purchaser that this product is and will be
free from defects in materials and workmanship for a period of 24 months from the
date of purchase.
Additionally, all SharkRack products carry an unconditional 30-day satisfaction
guarantee. If, for any reason, you are dissatised with the performance of this product,
you may return it to the point of purchase for a refund of the purchase price (excluding
shipping charges). This guarantee does not apply to special order products, and may
not be available through all resellers. During the warranty period, purchaser must
promptly call SharkRack (877-427-5722) for a Return Materials Authorization (RMA)
number. Make sure that the RMA number appears on the packing slip, proof of
purchase, AND ON THE OUTSIDE OF EACH SHIPPING CARTON. Unauthorized
returns or collect shipments will be refused.
The warranty is void under the following conditions:
1. If non-SharkRack approved cabling is attached to the KVM-8. Poorly constructed
and miswired cabling can diminish video quality and damage equipment.
SharkRack available cabling is built to high quality standards utilizing overall
braided shield to comply with FCC emission standards, and each cable is
individually tested under load.
2. If defect or malfunction was caused by abuse, mishandling, unauthorized repair, or
use other than intended.
3. If unauthorized modications were made to product.
4. If unreported damages occurred in any shipment of the product.
5. If damages were due to/caused by equipment or software not provided by
SharkRack.
6. If the KVM-8 is used with non-grounded or incorrectly polarized AC power.
EXCEPT AS SPECIFICALLY PROVIDED ABOVE, SHARKRACK MAKES
NO WARRANTIES EITHER EXPRESS OR IMPLIED AS TO ANY MATTER
WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THE CONDITION
OF THE PRODUCT, ITS MERCHANTABILITY, OR ITS FITNESS FOR
ANY PARTICULAR PURPOSE. EXCEPT AS EXPRESSLY PROVIDED
ABOVE, SHARKRACK SHALL NOT BE LIABLE FOR LOSS OF PROFIT,
LOSS OF BUSINESS, SPECIAL OR CONSEQUENTIAL DAMAGES, OR
OTHER FINANCIAL LOSS WHICH MAY BE CAUSED BY, DIRECTLY OR
INDIRECTLY, THE INADEQUACY OF THE PRODUCT FOR ANY PURPOSE
OR USE THEREOF OR BY ANY DEFECT OR DEFICIENCY THEREIN EVEN
IF SHARKRACK OR AN AUTHORIZED SHARKRACK DEALER HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.
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